The words “you” or “your” or “User” as used herein, refer to all individuals and/or entities accessing or using the Application or services for any reason. The words “FreshOnTable” “we” or “us” or “our” as used herein, refer to FreshOnTable, its affiliates, its subsidiaries, the Application and/or or any permitted assignees.
If you are an EU resident, by clicking on the ‘I Agree’ button you further represent that you are 16 years of age or older than the age prescribed in your country of residence for a child.
IF YOU DO NOT AGREE PLEASE DO NOT ACCESS, USE OR DOWNLOAD THE APPLICATION.
- Your Privacy – Our Commitment
We are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can use our services unhesitatingly and recommend us to friends and family. Please read the following policy to understand how your Personal Information will be treated as you make full use of our Application.
- Information We Collect
2.1 Personal Information
When you use our Application, we collect and store your Personal Information. Our primary goal in doing so is to provide a safe, efficient and customised experience to our users accessing the Application (“Users“). This allows us to provide services and features that most likely meet your needs, and to customise our Application to make your experience safer and easier. Importantly, we only collect Personal Information about you that we consider necessary for achieving this purpose.
The collection and processing of your Personal Information only takes place with your consent. The legal basis for processing such Personal Information for which we obtain consent is Article 6 (1) (a) of the EU General Data Protection Regulation (“GDPR“). Furthermore, Article 6 (1) (b) of the GDPR shall also form the legal basis for processing personal data which is required for the performance of a contract to which you are a party (e.g. buying and selling products on the Application).
Although you can browse through the Application without giving any Personal Information about yourself, Personal Information is required in order to undertake transactions on the Application and avail of our services. To use our Application, you will need to register and create an account (“Account“), where you may be required to provide us with your contact and identity information and other Personal Information as indicated in the Application and complete the registration process. Where possible, we indicate which fields are mandatorily required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Application, unless we require it so. This helps us provide a safe, efficient, smooth and customized experience, provide services and features that most likely meet your needs, and customize our Application to make your experience safer and easier. Your Account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your mobile phone and browser by signing off after you have finished accessing your Account. We endeavor to safeguard User information to ensure that User Account information is kept private. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of User information at any time.
2.2 Location Information, Device Information, IP Address, Advertisement Information
When you access the Application, your IP address is recorded by us. This method ensures smooth operations and protection against attacks. The temporary storage of the IP address by the system is necessary to enable usage of our Application and services. This requires the user’s IP address to be saved for the duration of the session. This information is deleted after [.] days.
We also collect information about your location when you use our services. Your location can be determined with varying degrees of accuracy by GPS, Internet Protocol (“IP“) address, sensor data from your device, information about things near your device, such as wi-fi access points, cell towers, and bluetooth-enabled devices.
We collect information about the apps, browsers, and devices you use to access our Application, which helps us provide features like automatic product updates. The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number.
2.3 Information you Provide Us
We may automatically track certain information about you based upon your behavior on our Application. You agree that we may use such information to do internal research on our Users’ demographics, interests, and behavior to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregated basis.
You agree that we may collect IP address from all visitors to the Application, like most applications. An IP address is a number that is automatically assigned to your computer when you use the internet. We use IP addresses to help diagnose problems with our server, administer our Application, analyse trends, track Users’ movement, gather broad demographic information for aggregate use in order for us to improve the Application, and deliver customised, personalized content.
You agree, if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Application, we may collect and/or store such information.
- Use of your Personal Information
3.1 Provide, Customize, Maintain and Improve our Services
We are the sole owners of your Personal Information collected on this Application. We only have access to and/or collect Personal Information that you voluntarily give us via e-mail or other direct contact from you. We will not sell or rent this information to anyone. We will use your Personal Information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than as necessary to fulfil your request.
3.2 Marketing and Promotional Activities
You agree that we may use Personal Information about you to improve our marketing and promotional efforts, to analyze site usage, push relevant advertisements, improve our services content and service offerings, and customize the Application’s content, layout, and services. These uses improve the services and better tailor it to meet your needs, so as to provide you with an efficient, safe and customized experience while using our services.
We use data for analytics and measurement to understand how our services are used. And we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns. You agree that we collect and share your Personal Information with such third parties. We also use a variety of open source software tools to do this, including Google Analytics and other third party that we may use in the future (“Analysis Entities“).
3.3 Communicate with You
3.4 Personal Information to be Transferred
- Disclosure of your Personal Information
- We use your Personal Information to facilitate the Application, our services you request and to deliver our services. We will share your Personal Information with our members, employees and directors who need it to deliver the services, complete your request or carry out your instructions;
- to provide the Personal Information to trusted partners who work on behalf of or with us under confidentiality agreements. These entities may use your Personal Information to help us communicate with you about offers from us and our marketing partners;
- to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- from time to time, to reveal general statistical information about our Application and visitors, such as number of visitors, number and type of products and services purchased, etc; and
All your activity on our Application from the time you logon until you logoff is encrypted with an SSL certificate to ensure it remains private. We neither capture nor store your credit/debit card information. To make payment for purchases via our online store, you enter your credit/debit card information through the Stripe secure payment gateway.
4.2 Further, you agree that we may share your Personal Information for the following activities with from time-to-time:
Services Offered on the Application by Third Parties
The Application may provide links to third-party sites. The information provided by you for such purposes is simultaneously collected by the Application and the respective third party. Such information provided by you is only processed for the purposes of the legitimate interests pursued by the third party.
Posting to Public Areas
Please remember that if you post any of your Personal Information in public areas of the Application, such information may be collected and used by others over whom we have no control.
- Access or Change your Personal Information
5.1 You may review, correct, update or change your Account information at any time. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Application, your ID and Password are required in order to access your Account. You may also opt out of any future contacts from us at any time. You can contact us using the information on the Contact Us section, at any time and do the following:
- See what data we have about you, if any;
- Change / correct any data we have about you;
- Have us delete any data we have about you; and
- Express any concern you have about our use of your data.
5.2 On termination of your Account on the Application, your Personal Information shall be deleted or blocked, as soon as the purpose for storage is no longer required.
- Other Applications/Websites
Our services may contain links to other applications/websites. Please note that when you click on one of these links, you are entering another applications/website over which FreshOnTable has no control and will bear no responsibility. Often these applications/websites require you to enter your Personal Information. We encourage you to read the privacy statements on all such applications/websites as their policies may differ from ours. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of these applications/websites.
- Compliance with the GDPR
The GDPR provide EU residents with the following rights:
- Right to information – including contact details of the controller and the purposes for processing information;
- Right to access the information provided – you shall have the right to obtain confirmation as to whether or not Personal Information concerning you are being processed and, where that is the case, access to the personal data and the following information:
- Right to erase the information (“Right to be forgotten”) – you shall have the right to obtain erasure of Personal Information concerning you and the controller shall have the obligation to erase Personal Information when applicable;
- Right to rectify the information – you shall have the right to obtain the rectification of inaccurate Personal Information concerning you;
- Right to restrict the processing of the information;
- Right to data portability of the information supplied to FreshOnTable – you shall have the right to receive the Personal Information concerning you, which you have provided to the controller, and have the right to transmit those data to another controller; and
- Right to opt-out to processing.
EU residents providing FreshOnTable Personal Information can exercise the above rights by writing to us firstname.lastname@example.org or contacting us or the controller at the information provided in Sections 12 and 13.
- Disclaimer – Data Protection
We endeavor to safeguard the User’s Personal Information to ensure that the same is kept private. However, we cannot guarantee the security of the User’s Personal Information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of User’s Personal Information at any time. FreshOnTable will adopt physical, technical, and organisational measures to ensure the security of the User’s Personal Information. This includes the prevention of loss or damage, unauthorised alteration, access or processing, and other risks to which it may be exposed by virtue of human action or the physical or natural environment.
- Governing Law and Dispute Resolution
- Contacting FreshOnTable
Name: Huzaifa Rangwala
The Application may activate your email software and invites you to send your comments to a specific mailbox. When you send such a message, your personal data is collected only in order to reply. If you have any questions about the processing of your email and related personal data, do not hesitate to include them in your message.
- Controller and EU Representative Details
In accordance with the European Union General Data Protection Regulations, the name and contact details of the controller are as under:
Name of Controller – Nandini Aggarwal
Name of EU Representative – Nandini Aggarwal