I need help with the seller dashboard
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Please send an email to partners@freshontable.com.
What are my payment terms?+
Supplier can view their payment terms in "FOT- Supplier agreement" & view the agreed payment terms between both parties.
What are the delivery timings?
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Delivery timings are strictly from 7am to 9am only.
Where is the delivery location?
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Abdul Wahed Bin Sabib cold storage, Chiller no 6, Al Quoz 3, Dubai, UAE.
Whom should we contact for Supplier panel technical help?
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You can reach to our technical team at support@freshontable.com
Where are the PO Terms and Conditions? Are we able to negotiate the PO Terms and Conditions?
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The PO Terms and Conditions are issued with the PO and are non-negotiable. Please see the following link for the PO Terms and Conditions by country.
How to contact accounts payable?
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All payment inquiries should be directed to the support@freshontable.com
How can I get in touch with a purchasing or commodity manager to discuss a new product or service my company offers?
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You can upload new products under "My Products" category & a notification will be sent to our procurement team. Once done, you will be contacted by the team for further details within 24-48 hours.
I have read the FAQ list and I still have questions. Is there anyone else I can contact?
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If you still have questions after reading the FAQ list, please contact us at support@freshontable.com.
Can I have multiple registrations?
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Each email address and phone number can only be associated with one unique FreshOnTable account.
What are my payment terms?+
Supplier can view their payment terms in "FOT- Supplier agreement" & view the agreed payment terms between both parties.
Where is the delivery location?
+
Abdul Wahed Bin Sabib cold storage, Chiller no 6, Al Quoz 3, Dubai, UAE.
Where are the PO Terms and Conditions? Are we able to negotiate the PO Terms and Conditions?
+
The PO Terms and Conditions are issued with the PO and are non-negotiable. Please see the following link for the PO Terms and Conditions by country.
How can I get in touch with a purchasing or commodity manager to discuss a new product or service my company offers?
+
You can upload new products under "My Products" category & a notification will be sent to our procurement team. Once done, you will be contacted by the team for further details within 24-48 hours.
Can I have multiple registrations?
+
Each email address and phone number can only be associated with one unique FreshOnTable account.